Hönemann, K., Osterbrink, A., Wiesche, M. 2022. “Enabling Non-Professionals Users To Bring Physical Processes Into The Industrial Metaverse”, Proceedings of the 21st Annual Pre-ICIS Workshop on HCI Research in MIS, Copenhagen, Denmark.

Augmented reality is essential for the Metaverse because, with this technology, people, spaces, and things can be digitally and physically intertwined. But the creation of AR content is a very complex process carried out by technically skilled developers. For the Metaverse, it is necessary to enable non-professional users to create AR content. We, therefore, want to study the challenges that non-professional users face while creating AR content for process guidance systems that represents a physical process. For this reason, we conducted an exploratory analysis using ten AR authoring experts and arranged a focus group with domain experts and AR authoring experts. As a result, we identified four fundamental design requirements on how an AR authoring tool must be designed to bring physical processes into the Metaverse. Thus, we contribute to understanding AR-based process guidance systems and enable the instantiation and evaluation of an AR authoring tool in large DSR project.

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