Grotherr, C., Semmann, M., and Böhmann, T. 2018. „Using Microfoundations of Value Co-Creation to Guide Service Systems Design – A Multilevel Design Framework,“ in Proceedings of the 39th International Conference on Information Systems (ICIS), San Francisco, California, USA, December 13-18, 2018.
Abstract: Service systems enable value co-creation. However, value co-creation is a complex phe-nomenon that is difficult to observe, let alone […]